Returns are only available to the original purchaser of products from us. The Return policy is limited to product purchased from us and used in a home setting by the occupant. Approved returns require you to provide us model, order date, shipping date, delivery date, invoice and information supporting the purpose of the return.

Delivery of Damaged Product: If the product arrives damaged we will accept return of the damaged product provided we confirm that the product was damaged when received and that the damaged product is returned in accordance with instructions provided to you by us from “SERVICE@ClassyShade.Com.” Your sole and exclusive remedy is that we, in our discretion, will repair or replace the damaged product. You must return the damaged product within 14 days of the shipment date. Returned product must be unused. You are responsible for all costs associated with shipping and handling that relates to the product being returned. We may dispose the returned product as we, in our discretion, determine. Return of product not authorized for return will not be replaced and we may dispose of such unauthorized returned product as we, in our discretion, determine.

Unacceptable Product: If the product that arrives is unacceptable for any reason we will accept return of unacceptable product provided the product is returned within 14 days of the shipment date with your description as to why such product was unacceptable. Returned product must be unused. The return must be in accordance with instructions provided to you by us from “SERVICE@ClassyShade.Com.” You are responsible for all charges associated with the shipping and handling that relates to the product being returned. We may dispose the returned product as we, in our discretion, determine. Return of product not authorized for return will not receive a return credit as outlined below and we may dispose of such unauthorized returned product as we, in our discretion, determine.

Reimbursement Credit: The amount of reimbursement credit for the return of unacceptable product shall be applied against the confirmed payment of the invoice price for the approved returned product less a 25% restocking fee including any paid, pro-rate, taxes. There is no reimbursement of shipping or handling charges. The reimbursement credit may be applied against any other purchases of product from us.

Defective Product: If, within 90 days from of the shipment date, product, which is determined to be defective in material or workmanship, may be returned provided you notify us of the defect with in such 90 day period. The return must be in accordance with instructions provided to you by us from “SERVICE@ClassyShade.Com.” Your sole and exclusive remedy is that we, in our discretion, will repair or replace the defective product. You are responsible for all charges associated with the shipping and handling of the returned product. Return of product not authorized for return will not be repaired or replaced and we may dispose of such unauthorized returned product as we, in our discretion, determine.